High-Quality Call Center Solutions
We are a call center specializing in lead generation and customer support.
Benefit from our tailor-made solutions that are perfectly aligned with the unique needs of your business.
About ACM Global Group LLC
ACM Global Group LLC is more than just a call center – we are your strategic partner for comprehensive communication solutions. From lead generation and customer support to sales assistance, market research, appointment setting, follow-ups, and more – we deliver services tailored to your business goals.
Our dedicated, multilingual team combines experience, technology, and industry insight to develop customized solutions that align with your unique objectives. Whether you're looking to acquire new clients, strengthen customer relationships, or streamline your support processes – we provide the expertise you need.
Customer Support (In & Outbound)
Professional assistance via phone, email, or chat to enhance customer satisfaction and loyalty.
Sales Calling &
Follow-ups
Supporting your sales process through proactive sales calls, consultations, and follow-up actions.
Multilingual Services
Customer service and sales support in multiple languages, ideal for international markets.
Customized Solutions
Have specific requirements? We develop tailor-made solutions to fit your business needs.
"We don’t just answer calls — we build connections, drive growth, and empower global businesses through strategic communication."
Charles Granger, 21 years
Why your business needs an ACM Solution
Trusted by 500+ brands across the nation
Automated Query Handling
Program the ACM solution with answers to basic queries and route calls that only require dedicated help from agents.
Boost Team Productivity
Maximize productivity by eliminating mundane tasks and shift your team’s focus on high-value customer interactions.
Rich Customer Experience
Identify, qualify, and route customer calls to the right departments for delivering more accurate resolutions.
High Call Volume Management
With the right combination of agent ACM call handling, attend greater volume of customer queries without reducing service quality.
Maximize First Call Resolution
By routing calls to the right agent/ department, elevate the chances of providing a resolution in the first call itself.
Brand Identity Enhancement
Greet callers with a consistent and professional voice recording to enhance your brand’s identity.
500+
Satisfied Customer
1.200
Project Completed
10+
Year of Experience
ACM Global
Group LLC
“Partnering with businesses to deliver results through tailored communication strategies.”
CONTACT
Mail : info@acmglobalconnect.com
Address :8206 Louisiana Blvd NE, Albuquerque, NM 87113, USA